ToXicWaSTe
Oct 29, 03:56 AM
Thye paid for it . You didnt. How is your friends having OSX helping you get it legally.
Sorry should have made it clearer...
I will lend my computer to them and we will just mess with this at his home.
(Almost certain this is allowed by local law)
After were done I'll format, and i will go buy a mac if i was pleased with Osx.
Just saying i won't do anything illegal.
Sorry should have made it clearer...
I will lend my computer to them and we will just mess with this at his home.
(Almost certain this is allowed by local law)
After were done I'll format, and i will go buy a mac if i was pleased with Osx.
Just saying i won't do anything illegal.
Clive At Five
Oct 3, 04:20 PM
The fact is that while there are a select few of us (don't kid yourselves, the people who post on this forum represent a tiny fraction of Apple's customer base, albeit a loud fraction) that know the difference between Core Duo and Core 2 Duo, the VAST majority of users and customers neither know nor care. And to be perfectly honest, the speed difference in 99% of the things people use their computers for are unnoticeable. Try it for yourself. Web pages load at the same speed, email is sent at the same speed, and IM's come and go with the same frequency.
While I agree with some parts of your statement, I disagree with this paragraph.
The MBP is a Pro machine. I'd be willing to be that most of Apple's pro user-base does know the difference between Core Duo and Core 2 Duo.
As for your comment about speed of a basic user's appications - Safari, AIM, Word, Solitaire - you're right. But you're assuming a basic user would buy an MBP. A Pro user would presumably use these things along with others, like Logic Audio, Final Cut, etc.
And as a minor technicality, sending IMs and loading web pages depend on the speed of your internet connection, not your processor.
I predict MBPs will be out sooner than you might think, otherwise Apple risks being scoffed at by the technology community, all of which are releasing C2D computers, whether their users know/don't know or need/don't need it. Apple doesn't play psychological games like that with their users.
-Clive
While I agree with some parts of your statement, I disagree with this paragraph.
The MBP is a Pro machine. I'd be willing to be that most of Apple's pro user-base does know the difference between Core Duo and Core 2 Duo.
As for your comment about speed of a basic user's appications - Safari, AIM, Word, Solitaire - you're right. But you're assuming a basic user would buy an MBP. A Pro user would presumably use these things along with others, like Logic Audio, Final Cut, etc.
And as a minor technicality, sending IMs and loading web pages depend on the speed of your internet connection, not your processor.
I predict MBPs will be out sooner than you might think, otherwise Apple risks being scoffed at by the technology community, all of which are releasing C2D computers, whether their users know/don't know or need/don't need it. Apple doesn't play psychological games like that with their users.
-Clive
alexhasfun28
Apr 15, 06:40 PM
This would actually look nice, if it was curved. Not in an ugly box/ mini MacBook form. But then again, aluminum does screw up the 3G frequency. Unless it was a better type of aluminum, or mate type of cover. & slimmer (:
:apple: iPhone HDS, this Summer of 2010.
:apple: iPhone HDS, this Summer of 2010.
simsaladimbamba
Apr 2, 11:48 AM
Is Windows 8 then Windows 7.0, like Windows Seven is actually Windows 6.1?
more...
Huntn
Mar 4, 05:29 PM
Yes, I absolutely really think so. The problem is that if (as I suspect) you only get your news from left-leaning organizations you're only getting half of the truth. Based on what I see, it's still the right that is more energized, it's still the right that is excited to vote in 2012, because deep down everyone realizes that these protesters are protesting for petty reasons. They don't care about the kids, the schools, the state, the budget, the economy... they just don't want THEIRS to be taken away.
JC, would you call it "petty" to be fighting for your livelihood? BTW, you've just described 95% of the human race.
JC, would you call it "petty" to be fighting for your livelihood? BTW, you've just described 95% of the human race.
Geckotek
Jan 1, 03:34 PM
Forgive me if these two points have been mentioned as I didn't read the whole thread, but;
From what I'm hearing, the cell chip in the iPhone is capable of working on upgraded networks. Now, I don't know what that means as far as LTE goes because I haven't bothered to research it, but I do that it's based off of 3g (long term evolution). This may render the iPhone capable of using that network with no hardware specific changes. If anything, Apple may have to offer different firmwares per carrier.
No, the chip in the iPhone will not handle LTE. LTE, while being developed by the same group the developed HSPA, is NOT the same tech and requires all new hardware.
Also, the iPhone 4 is not capable of working on upgraded networks. It does not support anything higher than HSPA (does not support HSPA+)
The other point though, which is the most interesting to me in that it's so important and no one ever really mentions it, is that Verizon's network doesn't multitask. How ironic that the phone which was continuously bashed for not having multitasking in the OS was one of the only phones on the market that could multitask on the network. I'm gonna go out on a hunch here and say that Apple will NOT release an iPhone on a network that doesn't allow for calling and web browsing at the same time. Especially after they've worked so hard on getting application multitasking to work the way they wanted to. Apparently, the LTE network is supposed to take care of this, but we'll have to wait and see.
Lastly, Happy New Year everyone!
Verizon and Apple have at least 2 solutions they could implement to enable simultaneous voice and data on CDMA.
From what I'm hearing, the cell chip in the iPhone is capable of working on upgraded networks. Now, I don't know what that means as far as LTE goes because I haven't bothered to research it, but I do that it's based off of 3g (long term evolution). This may render the iPhone capable of using that network with no hardware specific changes. If anything, Apple may have to offer different firmwares per carrier.
No, the chip in the iPhone will not handle LTE. LTE, while being developed by the same group the developed HSPA, is NOT the same tech and requires all new hardware.
Also, the iPhone 4 is not capable of working on upgraded networks. It does not support anything higher than HSPA (does not support HSPA+)
The other point though, which is the most interesting to me in that it's so important and no one ever really mentions it, is that Verizon's network doesn't multitask. How ironic that the phone which was continuously bashed for not having multitasking in the OS was one of the only phones on the market that could multitask on the network. I'm gonna go out on a hunch here and say that Apple will NOT release an iPhone on a network that doesn't allow for calling and web browsing at the same time. Especially after they've worked so hard on getting application multitasking to work the way they wanted to. Apparently, the LTE network is supposed to take care of this, but we'll have to wait and see.
Lastly, Happy New Year everyone!
Verizon and Apple have at least 2 solutions they could implement to enable simultaneous voice and data on CDMA.
more...
sunfast
Sep 12, 04:36 AM
It's going to be a good day but for me Apple is being upstaged (sort of).
3pm - Ashes squad announced at the Oval
6pm - some Apple thing
:)
3pm - Ashes squad announced at the Oval
6pm - some Apple thing
:)
bunty
Oct 6, 12:36 PM
Doesn't AT&T piggyback on T-mobile's network and vice-versa? Shouldn't the map reflect that?
more...
Gasu E.
Oct 25, 03:34 PM
Who are you to judge how I'd raise my kids? I earned my money, and I'll spend it however I damn well please.
Someone who thinks there is more than a little projection of moral superiority in this comment about someone's choice in bathroom/bedroom ratio. If that's how you choose to raise your kids, fine; but the moralizing is nonsense.
cute cartoon girl characters. And that little cartoon girl; And that little cartoon girl. Evangelion. Mar 20, 09:44 AM. If you go to a concert, theatre play
more...
cute cartoon girl characters.
Cute Girl of Finnal Fantasy
more...
cute cartoon girl characters.
Cute cartoon characters Vector
more...
Cute Indie Rock Girl Cartoon
cute cartoon girl characters.
more...
Cute cartoon girl with doll
Lum is a character from the
Ai Dong#39;s Cute Characters
Someone who thinks there is more than a little projection of moral superiority in this comment about someone's choice in bathroom/bedroom ratio. If that's how you choose to raise your kids, fine; but the moralizing is nonsense.
Forever
Sep 12, 07:51 AM
What time does it start GMT?
more...
MagnusVonMagnum
May 1, 10:55 AM
The fact that you say they have "zero to do with anything I said" shows just how little you understand. You really think that locking down an OS has nothing to do with software or computer engineering? I can't even begin to come up with a response, as your level of shared knowledge is just too low.
Dude, honestly, WTF are you going on about? You throw abstract generic words around like "software and computer engineering" that encompass literally the ENTIRE computer market and then tell people they don't know WTF they're talking about. Sorry, but I have to laugh. You demonstrate no knowledge about the subject and your reponses are pretty much, "I won't even bother to argue because you're a 5-year old". ROTFLMAO. Nothing says "clueless" to me quite like throwing insults and giving no valid arguments what-so-ever on a given topic. I've got two degrees in electronic engineering so you calling me a 5-year old is so utterly absurd, it's a joke.
What Apple does with iOS and OSX uses engineering, but there is no technology 'god' up there demanding that Apple head in the direction of closed systems, non-professional features, etc. There is no template that forces Apple to go in a given direction. More advanced engineering doesn't mean more closed. Learn the difference for goodness sake!
Apple is making these decisions based on business decisions with some 'control' factors thrown-in based on their CEO's personality. Engineering simply accommodates/implements the business decisions taken. It is not responsible for those decisions in any way. They could accommodate improvements with or without open/closed. Yes, it has 'something' to do with it, but it's completely irrelevant to the conversation here because implementing or creating a vision technologically is still not a business decision whether to do something or not (in this case whether to pursue real technological improvements to OSX or spend their time dumbing down the interface and/or making it more like the iPad/iPhone. Those are 'lateral' steps at best, not engineering breakthroughs.
Dude, honestly, WTF are you going on about? You throw abstract generic words around like "software and computer engineering" that encompass literally the ENTIRE computer market and then tell people they don't know WTF they're talking about. Sorry, but I have to laugh. You demonstrate no knowledge about the subject and your reponses are pretty much, "I won't even bother to argue because you're a 5-year old". ROTFLMAO. Nothing says "clueless" to me quite like throwing insults and giving no valid arguments what-so-ever on a given topic. I've got two degrees in electronic engineering so you calling me a 5-year old is so utterly absurd, it's a joke.
What Apple does with iOS and OSX uses engineering, but there is no technology 'god' up there demanding that Apple head in the direction of closed systems, non-professional features, etc. There is no template that forces Apple to go in a given direction. More advanced engineering doesn't mean more closed. Learn the difference for goodness sake!
Apple is making these decisions based on business decisions with some 'control' factors thrown-in based on their CEO's personality. Engineering simply accommodates/implements the business decisions taken. It is not responsible for those decisions in any way. They could accommodate improvements with or without open/closed. Yes, it has 'something' to do with it, but it's completely irrelevant to the conversation here because implementing or creating a vision technologically is still not a business decision whether to do something or not (in this case whether to pursue real technological improvements to OSX or spend their time dumbing down the interface and/or making it more like the iPad/iPhone. Those are 'lateral' steps at best, not engineering breakthroughs.
lordonuthin
Apr 20, 07:36 PM
thanks. things aren't quite working out right at the moment. i think i might have messed up the motherboard somehow. my homebuilt i7 just isn't working right. i'm away for work during the week, but i think this coming weekend will spent on this computer again. i might have to buy another motherboard i'm thinking though
Ouch, I know how that is, I've had to replace things that I've broken trying to fix them; not that I would actually admit to breaking anything of course :p
It would drive me nuts being away from my computers knowing they need worked on. I guess I'm addicted - maybe... oh, I put -advmethods in the linux machines and they took off with new wu's so all is well for now. I did lose a bigadv unit on the 17th, or 14th I can't remember, when they had a glitch in one of the servers :(
Ouch, I know how that is, I've had to replace things that I've broken trying to fix them; not that I would actually admit to breaking anything of course :p
It would drive me nuts being away from my computers knowing they need worked on. I guess I'm addicted - maybe... oh, I put -advmethods in the linux machines and they took off with new wu's so all is well for now. I did lose a bigadv unit on the 17th, or 14th I can't remember, when they had a glitch in one of the servers :(
more...
9secondadidas
Mar 24, 03:56 PM
Here's to 10 more!
toke lahti
Jan 15, 06:20 PM
Now what would really get me interested is a flat screen that displays truly black blacks.
I also waited for ACD with led backlight.
So which comes first ADC with led or xraid with sata disks?
And what year?
I also waited for ACD with led backlight.
So which comes first ADC with led or xraid with sata disks?
And what year?
more...
tveric
Oct 5, 01:28 AM
Methinks you don't have a good grasp of public key encryption. (Or at least how it's supposed to work).
The encryption key is the one that is top secret because it's the one you keep private, and is the one which would allow DoubleTwist (or anyone else) to masquerade as iTS. The decryption key, by it's very nature, is vulnerable and in effect "public" (since it must be on the client machine, so it can be discovered). There is a flaw in the FairPlay system that Jon has exploited before (as I mentioned earlier in the thread) which has to do with the fact that the files are personalized locally on the client machine, so if they can fool iTunes into personalizing third party files, they're in like Flynn. (This also has the effect of making a private key or equivalent available on the system which may be the chink in FairPlay's armor).
Essentially, the FairPlay system is one that implies a certain amount of trust. Once you authorize a machine all of the purchased tracks from that account on the machines can be decrypted. Even if they are not on the machine at the time of the authorization and the machine is not on the network at the time (I have played back encrypted videos on DVD-R on my iBook while it was not on the 'net.)
I don't know how often it needs to "phone home" so you can't just load up 5 machines with protected content, detach them from the network and deactivate all of your machines at iTMS... Then spend the next year working on 5 more systems...
B
good lord, if anyone actually got through reading all this, can there be any doubt left that all consumers want is DRM-free content??? There's a simple rule that exists - the more complicated the DRM you put on your content, the less likely that people are going to buy it. Hence, people are downloading music and movies for free, and ripping Netflix DVDs to their hard drives to burn their own copies.
You can't put the genie back in the bottle. Until there's DRM-free movies and music for sale online, so-called pirated downloads will continue to dwarf legal downloads. End of story.
The encryption key is the one that is top secret because it's the one you keep private, and is the one which would allow DoubleTwist (or anyone else) to masquerade as iTS. The decryption key, by it's very nature, is vulnerable and in effect "public" (since it must be on the client machine, so it can be discovered). There is a flaw in the FairPlay system that Jon has exploited before (as I mentioned earlier in the thread) which has to do with the fact that the files are personalized locally on the client machine, so if they can fool iTunes into personalizing third party files, they're in like Flynn. (This also has the effect of making a private key or equivalent available on the system which may be the chink in FairPlay's armor).
Essentially, the FairPlay system is one that implies a certain amount of trust. Once you authorize a machine all of the purchased tracks from that account on the machines can be decrypted. Even if they are not on the machine at the time of the authorization and the machine is not on the network at the time (I have played back encrypted videos on DVD-R on my iBook while it was not on the 'net.)
I don't know how often it needs to "phone home" so you can't just load up 5 machines with protected content, detach them from the network and deactivate all of your machines at iTMS... Then spend the next year working on 5 more systems...
B
good lord, if anyone actually got through reading all this, can there be any doubt left that all consumers want is DRM-free content??? There's a simple rule that exists - the more complicated the DRM you put on your content, the less likely that people are going to buy it. Hence, people are downloading music and movies for free, and ripping Netflix DVDs to their hard drives to burn their own copies.
You can't put the genie back in the bottle. Until there's DRM-free movies and music for sale online, so-called pirated downloads will continue to dwarf legal downloads. End of story.
gugy
Nov 16, 12:39 PM
this is totally bull. Apple is in no position to stab Intel in their back at this time. Plus, Intel is being very reliable delivering on schedule the chips Apple needs. Maybe in few years if their relationship deteriorate I might consider seeing Apple moving into AMD. But it is not happening anytime soon.
more...
BongoBanger
Apr 11, 03:18 AM
It was funny. Stop crying.
dsnort
Aug 1, 03:32 PM
Do not act as stupid ass consumers with no brain. It is your right when you by music to listen to i where ever you want it too.
You payed for it didn't you so now it is yours ....
DRM is ******** and it takes away your rights as a consumers.
Act now stop that ********.
One more thing. At least we have the freedom and our goverment tries too help.
I don't FEEL ignorant and stupid. Maybe that's because I took the time to READ and UNDERSTAND the limitations imposed on me by iTunes/iPod before I BOUGHT in. And maybe because I understand that what I am BUYING is a DIGITAL DATA FILE that must be interpreted by a certain APPLICATION to become music, and that this was EXPLAINED to me before I BOUGHT. That I don't OWN the MUSIC, and that there are LIMITATIONS to what I can do with it. ( And if you think I'm wrong on that last point, let a copyright holder catch you using their music for commmercial gain. Write back to us and describe the world of hurt that descends on you)!
The fact of the matter is that reasonable DRM's protect the artists who are the source of the music. And Apples DRM is one the most reasonable in the industry, both protecting the artist, and allowing fair use by the customer.
You payed for it didn't you so now it is yours ....
DRM is ******** and it takes away your rights as a consumers.
Act now stop that ********.
One more thing. At least we have the freedom and our goverment tries too help.
I don't FEEL ignorant and stupid. Maybe that's because I took the time to READ and UNDERSTAND the limitations imposed on me by iTunes/iPod before I BOUGHT in. And maybe because I understand that what I am BUYING is a DIGITAL DATA FILE that must be interpreted by a certain APPLICATION to become music, and that this was EXPLAINED to me before I BOUGHT. That I don't OWN the MUSIC, and that there are LIMITATIONS to what I can do with it. ( And if you think I'm wrong on that last point, let a copyright holder catch you using their music for commmercial gain. Write back to us and describe the world of hurt that descends on you)!
The fact of the matter is that reasonable DRM's protect the artists who are the source of the music. And Apples DRM is one the most reasonable in the industry, both protecting the artist, and allowing fair use by the customer.
goosnarrggh
Nov 17, 10:05 AM
You are obviously not a systems programmer.
Check out the source code for Xen, and then try to tell me that a Xeon and an Opteron have identical instruction sets....
I'm not going to run Xen. In fact, I'm unlikely to ever use virtuialization technology.
I'm going to run QuickTime, and iTunes, and Rosetta, and web browsers, and code spit out by a run-of-the-mill x86_64 variation of GCC.
And none of those sorts of applications require a re-compile. From that perspective, AMD64 and ET64T are close enough to identical to suit my needs.
Check out the source code for Xen, and then try to tell me that a Xeon and an Opteron have identical instruction sets....
I'm not going to run Xen. In fact, I'm unlikely to ever use virtuialization technology.
I'm going to run QuickTime, and iTunes, and Rosetta, and web browsers, and code spit out by a run-of-the-mill x86_64 variation of GCC.
And none of those sorts of applications require a re-compile. From that perspective, AMD64 and ET64T are close enough to identical to suit my needs.
BBEmployee
Apr 8, 02:42 PM
I'm a current employee at Best Buy and thought I'd offer my two cents on a few issues.
First, I don't really like Best Buy. I got a job there to work for around 4 hours a week to get the generous discount. It's particularly generous when dealing with open-box items. Even so, I am miserable leading up to heading in and I do not enjoy the time that I spend there. Thankfully, I have a good full-time job plus a lot of side work and I'm planning on quitting in the next month or so as the thrill of the discount has long worn off.
That said, I have no problem being very open and honest about Best Buy and my experiences there.
In regards to the iPad situation, I haven't been in since this issue came up and won't be in for awhile, so I don't really know what the buzz is on this matter exactly. I do know that they wouldn't put a freeze on selling new iPad 2 stock if they regularly had it for a random promotion, if only for the very reason that many think caused the initial problem: quota.
I'm betting 1 of 2 things happened:
1) They did indeed get in trouble with Apple for something. Sure, it's possible, and it's the easiest reasonable conclusion. I don't know why this would be though, and I'm skeptical about the whole hording thing. And again, this is coming from someone who has access to the inventory systems and all the places that would hide "horded" iPads. Plus, I have a good enough relationship with multiple managers (ones who know the score about Best Buy in an objective world...) who would be honest about this with me.
Generally speaking, when they say there are no iPads for sale, there are no iPads for sale. It's really that simple. Demand is real, and supply is lacking. When we have them for sale, they're in the cages, and this would occur after passing through the pre-order system. White Verizon iPads tend to be the ones most often available, usually just a couple, and they're gone almost immediately all the same.
Another factor in the equation though is processing shipments. I saw someone noted that after an open-box controversy between two customers, the manager was able to procure a new iPad 2 for a disappointed customer when apparently there were none for sale. Well, there probably weren't. He either bumped someone back on the pre-order list to be nice to the pissed off customer in the store or perhaps a shipment came in on the truck that had yet to be processed and he worked it out with the ops team to get them to process one so he could get it out. Oftentimes the managers do actually try to make the customer happy, even if it's somewhat unreasonable. The ops guys have their procedures, and it's rarely slimy in intent so much as rooted in overall efficiency, so sometimes a shipment won't go to the floor for sales until the next day because the processing takes time. If the manager pushes to work something out in that situation, the manager is doing you a favor and pissing off some ops guys to do so.
Anyways, on to the 2nd scenario...
2) This is what I'd really venture to bet is the problem: the pre-order system is a huge mess. It was a rush job authorized by corporate at the last minute and handled by less-than-informed employees who were also in a rush. From day 1 it was clear that problems were going to creep up, and they absolutely have. Nobody in store is happy about it. The employees don't like telling customers that they have to wait on a pre-order list, they don't like the 48 hour pickup window, they don't like having to deal with customers pissing and moaning and crying about conspiracy theories when only a 64 GB white Verizon iPad 2 is available once in a blue moon when a pre-order turns it down. It's not fun, for anyone, and unfortunately, there's nothing we can do about it.
So what I'm guessing is really happening is that Best Buy is just digging out of this pre-order mess as fast as possible and skipping anything else until they get past the ramifications of a stupid decision. Considering there's little to skip seeing as supply is so low and we rarely have the most in-demand models available anyways, it's easier for them to just bow out of this for a couple of weeks and in a sense re-launch the normal sales when supplies are less constrained and they don't have a stupid pre-order process hanging over their heads. It's a cut and dry move that will allow them to gear up again in a more normal, focused way. Considering how things have gone there in the last month in dealing with anything iPad related, this might be the best decision for them.
All in all, Best Buy is Best Buy: a brick and mortar retailer lost in an internet-connected world. Best Buy isn't nearly as evil as they are lost and longing for the 20th century. Sure, there's a lot of margin on accessories, but it's because there's more often than not no margin on anything else. They don't make much money at all on TV's and Computers anymore. If they're on sale, and at Best Buy, almost everything is always "On Sale," it's likely at cost or within a few dollars of cost. There's little margin in the shrinking physical media world either. The only departments with major products that have margin still are appliances and for certain stores, musical instruments. This is why Best Buy will likely be dead in 5 years if they don't drastically change their business model. They did a better job at adapting to the new world than other electronics chains, but they haven't done nearly enough. It's not an easy business at this point though as it has as much to do with dealing with suppliers suffering the same pinch and customers who want to have it all but don't want to pay for it.
Also, in regards to stupid employees and sleazy mangers, yeah, they do exist. But more employees know their stuff than you might think. And there are quite a few managers who actually do care about trying to do a good job and help the customer.
As far as the employees, the biggest shock to me after working at Best Buy was realizing that so much of the supposed employee ignorance has more to do with incessantly having to dumb things down to the most absurd of levels with customers. 90% of the people who come in are nice people who just don't know much of anything about what they're buying. You have to learn to communicate on their level and not over-complicate things for them. It's easy to get stuck in that default mode and you have to actively snap yourself out of it on the rare occasion when you get customers who can actually hold their own in a conversation about the technology. And make no mistake, it's a huge relief for most of us when that happens because most of us that work there actually are pretty excited about the technology.
Now on the other hand, sleazy managers and supervisors can screw so much of this up. While most of the employees aren't making a career out of working at Best Buy, the sups and managers typically are on some level at least, and it takes a certain, umm, level of person to get, err, stuck, yes, at that level if you know what I mean. There's a lot of inconsistency in these types of people. If you get good ones though, they tend to hire good employees and foster a good environment for customers. My store has good management. It's the only thing that makes it remotely tolerable to me. The employees actually know their stuff and are honest with the customers. They also work as a team because the management pushes it and thankfully we don't have commission to muck things up. And customers do love us for it. You'd be shocked by how often a selling relationship turns into a friendship practically at our particular store. We get invited out after work all the time. Honesty goes a long ways, and when you're helping people save money by making sure they make a smart decision for their needs, it goes a long ways. And our managers are objective enough (and not locked into Best Buy corporate brainwash mode) to know that the only thing Best Buy has to offer over Amazon is the possibility of a good customer service experience. They do all they reasonably can to ensure that it happens.
But again, this simply isn't the case everywhere at all, and it so often boils down to the luck of the draw on management. Good managers hire good people leading to good teams leading to generally happy customers and good sales. Bad managers hire their dumb friends, play games with customers, lie, cheat, and usually they don't put up good numbers.
At the end of the day though, the good stores and the bad stores are equally screwed because the industry is a mess, the world is changing, and Best Buy corporate utterly and completely lacks the talent and leadership to be innovative in the 21st century. They refuse to reasonably acknowledge change, they're too scared to piss off manufacturers who have lines all across the store that vary dramatically when it comes to success and quality, and they're wildly inconsistent and disorganized with their processes and as they put it, "solutions." As said, if things don't drastically change, and I don't believe they will without a major shift in leadership, they'll be dead in 5 years. It's a sinking ship. I'll be happy to be out of there.
Again, I don't think they're near as evil and corrupt as they are just lost. When you're lost, things can get confusing real fast. Bear in mind that oftentimes when employees appear aloof, they're probably confused because corporate changes things all the time and does little to help keep us informed of these changes. Also, don't mistake conspiracy theories for sheer stupidity. Like we saw in this whole conversation, people will say some wild things. It's easy to think it from the outside. I can assure you from the inside, that oftentimes what looks like scheming and maneuvering is really just disorganization, stupidity and/or confusion due to the muddled processes and the ever-foggy way in which corporate outlines these processes.
I don't blame people for not liking Best Buy. I don't like them either. Just go easy on the guys on the floor and in the back. Unless they're the total goof-off employees which do exist, what you're pissed about is probably not their fault at all.
First, I don't really like Best Buy. I got a job there to work for around 4 hours a week to get the generous discount. It's particularly generous when dealing with open-box items. Even so, I am miserable leading up to heading in and I do not enjoy the time that I spend there. Thankfully, I have a good full-time job plus a lot of side work and I'm planning on quitting in the next month or so as the thrill of the discount has long worn off.
That said, I have no problem being very open and honest about Best Buy and my experiences there.
In regards to the iPad situation, I haven't been in since this issue came up and won't be in for awhile, so I don't really know what the buzz is on this matter exactly. I do know that they wouldn't put a freeze on selling new iPad 2 stock if they regularly had it for a random promotion, if only for the very reason that many think caused the initial problem: quota.
I'm betting 1 of 2 things happened:
1) They did indeed get in trouble with Apple for something. Sure, it's possible, and it's the easiest reasonable conclusion. I don't know why this would be though, and I'm skeptical about the whole hording thing. And again, this is coming from someone who has access to the inventory systems and all the places that would hide "horded" iPads. Plus, I have a good enough relationship with multiple managers (ones who know the score about Best Buy in an objective world...) who would be honest about this with me.
Generally speaking, when they say there are no iPads for sale, there are no iPads for sale. It's really that simple. Demand is real, and supply is lacking. When we have them for sale, they're in the cages, and this would occur after passing through the pre-order system. White Verizon iPads tend to be the ones most often available, usually just a couple, and they're gone almost immediately all the same.
Another factor in the equation though is processing shipments. I saw someone noted that after an open-box controversy between two customers, the manager was able to procure a new iPad 2 for a disappointed customer when apparently there were none for sale. Well, there probably weren't. He either bumped someone back on the pre-order list to be nice to the pissed off customer in the store or perhaps a shipment came in on the truck that had yet to be processed and he worked it out with the ops team to get them to process one so he could get it out. Oftentimes the managers do actually try to make the customer happy, even if it's somewhat unreasonable. The ops guys have their procedures, and it's rarely slimy in intent so much as rooted in overall efficiency, so sometimes a shipment won't go to the floor for sales until the next day because the processing takes time. If the manager pushes to work something out in that situation, the manager is doing you a favor and pissing off some ops guys to do so.
Anyways, on to the 2nd scenario...
2) This is what I'd really venture to bet is the problem: the pre-order system is a huge mess. It was a rush job authorized by corporate at the last minute and handled by less-than-informed employees who were also in a rush. From day 1 it was clear that problems were going to creep up, and they absolutely have. Nobody in store is happy about it. The employees don't like telling customers that they have to wait on a pre-order list, they don't like the 48 hour pickup window, they don't like having to deal with customers pissing and moaning and crying about conspiracy theories when only a 64 GB white Verizon iPad 2 is available once in a blue moon when a pre-order turns it down. It's not fun, for anyone, and unfortunately, there's nothing we can do about it.
So what I'm guessing is really happening is that Best Buy is just digging out of this pre-order mess as fast as possible and skipping anything else until they get past the ramifications of a stupid decision. Considering there's little to skip seeing as supply is so low and we rarely have the most in-demand models available anyways, it's easier for them to just bow out of this for a couple of weeks and in a sense re-launch the normal sales when supplies are less constrained and they don't have a stupid pre-order process hanging over their heads. It's a cut and dry move that will allow them to gear up again in a more normal, focused way. Considering how things have gone there in the last month in dealing with anything iPad related, this might be the best decision for them.
All in all, Best Buy is Best Buy: a brick and mortar retailer lost in an internet-connected world. Best Buy isn't nearly as evil as they are lost and longing for the 20th century. Sure, there's a lot of margin on accessories, but it's because there's more often than not no margin on anything else. They don't make much money at all on TV's and Computers anymore. If they're on sale, and at Best Buy, almost everything is always "On Sale," it's likely at cost or within a few dollars of cost. There's little margin in the shrinking physical media world either. The only departments with major products that have margin still are appliances and for certain stores, musical instruments. This is why Best Buy will likely be dead in 5 years if they don't drastically change their business model. They did a better job at adapting to the new world than other electronics chains, but they haven't done nearly enough. It's not an easy business at this point though as it has as much to do with dealing with suppliers suffering the same pinch and customers who want to have it all but don't want to pay for it.
Also, in regards to stupid employees and sleazy mangers, yeah, they do exist. But more employees know their stuff than you might think. And there are quite a few managers who actually do care about trying to do a good job and help the customer.
As far as the employees, the biggest shock to me after working at Best Buy was realizing that so much of the supposed employee ignorance has more to do with incessantly having to dumb things down to the most absurd of levels with customers. 90% of the people who come in are nice people who just don't know much of anything about what they're buying. You have to learn to communicate on their level and not over-complicate things for them. It's easy to get stuck in that default mode and you have to actively snap yourself out of it on the rare occasion when you get customers who can actually hold their own in a conversation about the technology. And make no mistake, it's a huge relief for most of us when that happens because most of us that work there actually are pretty excited about the technology.
Now on the other hand, sleazy managers and supervisors can screw so much of this up. While most of the employees aren't making a career out of working at Best Buy, the sups and managers typically are on some level at least, and it takes a certain, umm, level of person to get, err, stuck, yes, at that level if you know what I mean. There's a lot of inconsistency in these types of people. If you get good ones though, they tend to hire good employees and foster a good environment for customers. My store has good management. It's the only thing that makes it remotely tolerable to me. The employees actually know their stuff and are honest with the customers. They also work as a team because the management pushes it and thankfully we don't have commission to muck things up. And customers do love us for it. You'd be shocked by how often a selling relationship turns into a friendship practically at our particular store. We get invited out after work all the time. Honesty goes a long ways, and when you're helping people save money by making sure they make a smart decision for their needs, it goes a long ways. And our managers are objective enough (and not locked into Best Buy corporate brainwash mode) to know that the only thing Best Buy has to offer over Amazon is the possibility of a good customer service experience. They do all they reasonably can to ensure that it happens.
But again, this simply isn't the case everywhere at all, and it so often boils down to the luck of the draw on management. Good managers hire good people leading to good teams leading to generally happy customers and good sales. Bad managers hire their dumb friends, play games with customers, lie, cheat, and usually they don't put up good numbers.
At the end of the day though, the good stores and the bad stores are equally screwed because the industry is a mess, the world is changing, and Best Buy corporate utterly and completely lacks the talent and leadership to be innovative in the 21st century. They refuse to reasonably acknowledge change, they're too scared to piss off manufacturers who have lines all across the store that vary dramatically when it comes to success and quality, and they're wildly inconsistent and disorganized with their processes and as they put it, "solutions." As said, if things don't drastically change, and I don't believe they will without a major shift in leadership, they'll be dead in 5 years. It's a sinking ship. I'll be happy to be out of there.
Again, I don't think they're near as evil and corrupt as they are just lost. When you're lost, things can get confusing real fast. Bear in mind that oftentimes when employees appear aloof, they're probably confused because corporate changes things all the time and does little to help keep us informed of these changes. Also, don't mistake conspiracy theories for sheer stupidity. Like we saw in this whole conversation, people will say some wild things. It's easy to think it from the outside. I can assure you from the inside, that oftentimes what looks like scheming and maneuvering is really just disorganization, stupidity and/or confusion due to the muddled processes and the ever-foggy way in which corporate outlines these processes.
I don't blame people for not liking Best Buy. I don't like them either. Just go easy on the guys on the floor and in the back. Unless they're the total goof-off employees which do exist, what you're pissed about is probably not their fault at all.
tkermit
Apr 5, 05:59 PM
If you ever want to be really successful and maybe even wealthy, then this app is vital.
Wow. Just...wow.
Wow. Just...wow.
flopticalcube
Nov 24, 08:05 PM
Online stores are still having problems. Try reviewing your orders.
EricNau
Nov 24, 01:24 AM
Looks like it's up and running now. :)
avalys
Jan 9, 01:33 PM
Well, Apple stock is up 7%, so it must've been good, whatever it was.
Come on guys, post the stream!
Come on guys, post the stream!
0 comments:
Post a Comment